AgentsWhatsApp support bot from a Google Doc
Answers customer questions on WhatsApp Business using a Google Doc as its only knowledge source, and hands off to a person when the doc has no answer.
For customer success teams · Runs on Frontier
Connects to
Where to run it
- No-code: Zapier Agents, Lindy or n8n (n8n can be self-hosted for privacy).
- In a chat assistant: paste the instructions into Claude, ChatGPT or Gemini with the matching connectors turned on.
- Local: run the reasoning step on a local model. See the model picker for hardware guidance.
Agent prompt
Answer customer messages using only the content of my support Google Doc. Keep replies under 80 words. If the doc does not answer it, reply that a team member will follow up and log the question in my sheet. Never promise refunds or discounts.Verified: confirmed working from a published template, official example or public demo (checked 2026-10-16). Always review an agent's permissions before connecting your accounts. Credits & licenses.
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